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Policies and Procedures

Abuse of Residents or Employees Procedure

Abuse Prevention

Accepting Money and Gifts

Accidents and Incidents

Adaptations and Equipment

Admissions

Adult Protection

Advocacy

Aggressive and Abusive Behaviour

Aggressive and Violent Behaviour Management

Alcohol and Drug Use by Residents, Relatives and Visitors

Annual Leave

Anticipatory or Advance Care Planning

Appraisal and Supervision

Aseptic Techniques

Assessing and Managing Risks for Residents

Autonomy

Bedroom Accommodation

Building and Refurbishment

Care after the Death of a Resident

Care and Dignity

Care of a Resident who has Fallen

Care of Spectacles, Hearing Aids and Prosthetics

Care Plan Audit

Care Plan

Cash Handling

Catheterisation

Challenging Behaviour

Cleaning

Close Circuit Television (CCTV)

Closure Strategy

Complaints Log

Complaints Procedure

Complaints

Confidentiality

Consent for Treatment

Control of Substances Hazardous to Health (COSHH)

Covert Administration of Medication

Day Trips and Outings

Depedency Levels and Staffing

Deprivation of Liberty Safeguards

Disability Discrimination

Discharge

Disciplinary Procedures

Do Not Attempt Resuscitation (DNAR)

Duty of Candour

Emergency Planning

Employee Alcohol and Drug Misuse

End of Life Care

Energy Management

Equal Opportunities, Equality and Diversity

Escort

Exit Interview

Fire Safety

First Aid

Food Safety

GDPR Privacy Notice

General Data Protection

Guidelines for Requesting a General Practitioner's Visit

Health and Safety

Immunisation

Infection Control

Isolation of a Resident with an Infectious Disease

Job Descriptions and Person Specifications

Laundry

Leadership and Management

Legionnaires Disease

Lone Workers

Managing an Outbreak of Diarrhoea and Vomiting

Manual Handling

Medication Handling

Mental Capacity

Minibus Use and Maintenance

Moving and Assisting Clinically Obese Residents

Moving and Assisting Residents

Moving On

Named Nurse and Key Worker

Needs Assessment

Night Care

No Smoking

Nutrition and Diet Daily Routine

Nutrition and Diet

Oral and Dental Care and Hygiene

Oral and Dental Health Care

Pain Management

Palliative Care

PEG Feeding

Personal Care and Support

Personal Protective Equipment

Pets

Portable Alliance Testing

Pressure Area Management

Privacy and Dignity

Quality Assurance Participation Strategy

Quality Management

Record Keeping

Recreation

Recruitment

Resident Choice

Resident Participation in Running the Care Home

Residents' Clothing

Responding to the Experiences of Residents

Risk Assessment

Risk of Falls Management

Safe Disposal of Waste

Safe Use of Bed Rails

Self Care and Treatment

Sexuality

Shared Parental Leave

Sharps Disposal and Injury

Social Media

Staffing

Statement of Purpose

Stress Management

Stroke

Student

Sustainability

Training and Development

Use of Restraint

Valuables Recording

Visitors and Visiting

Volunteers

Warm Weather

Whistle-blowing

Wound Management of Leg Ulcers

Wound Management

Abuse of Residents or Employees Procedure (Updated)

Abuse Prevention (Updated)

Accepting Money and Gifts (Updated)

Accidents and Incidents

Active Travel Policy (Updated)

Adaptations and Equipment

Admissions

Adult Protection

Advocacy

Aggressive and Abusive Behaviour (Updated)

Aggressive and Violent Behaviour Management (Updated)

Alcohol and Drug Use by Residents, Relatives and Visitors (Updated)

Annual Leave

Anti-Fraud, Anti‐Theft and Anti‐Corruption Policy (Updated)

Anticipatory or Advance Care Planning

Appraisal and Supervision (Updated)

Aseptic Techniques

Assessing and Managing Risks for Residents (Updated)

Assuming Legal Powers on Behalf of a Customer Policy (Updated)

Autonomy

Bedroom Accommodation

Best Interest of a Customer Procedure (Updated)

Building and Refurbishment

Bullying and Harassment Policy (Updated)

Care after the Death of a Resident

Care and Dignity

Care of a Resident who has Fallen

Care of Spectacles, Hearing Aids and Prosthetics

Care Plan Audit

Care Plan

Cash Handling

Catheterisation

Challenging Behaviour (Updated)

Cleaning

Close Circuit Television (CCTV)

Closure Strategy

Complaints Log (Updated)

Complaints Procedure (Updated)

Complaints Process (Updated)

Confidentiality (Updated)

Consent for Treatment

Control of Substances Hazardous to Health (COSHH)

Covert Administration of Medication

Day Trips and Outings

Dementia Policy (Updated)

Depedency Levels and Staffing

Deprivation of Liberty Safeguards

Disability Discrimination

Discharge

Disciplinary Procedures

Do Not Attempt Resuscitation (DNAR)

Duty of Candour

Emergency Planning

Employee Alcohol and Drug Misuse

End of Life Care

Energy Management

Equal Opportunities, Equality and Diversity (Updated)

Escort

Exit Interview

Fire Safety

First Aid

Food Safety

GDPR Privacy Notice (Updated)

General Data Protection (Updated)

Guidelines for Requesting a General Practitioner's Visit

Handling of Service Users Money Policy (Updated)

Health and Safety (Updated)

Immunisation

Infection Control (Updated)

Isolation of a Resident with an Infectious Disease

Job Descriptions and Person Specifications

Key Safe Usage Policy (Updated)

Laundry

Leadership and Management

Legionnaires Disease

Lone Workers (Updated)

Lone Worker Risk Assessment (Updated)

Managing an Outbreak of Diarrhoea and Vomiting

Manual Handling

Medication Handling (Updated)

Medication Handling Risk assessment (Updated)

Mental Capacity

Mental Capacity Assessment and Best Interest Decisions (Updated)

Minibus Use and Maintenance

Mobile Phone Usage Policy (Updated)

Moving and Assisting Clinically Obese Residents

Moving and Assisting Residents (Updated)

Moving On

Named Nurse and Key Worker

Needs Assessment

Night Care

Smoking Policy (Updated)

Nutrition and Diet Daily Routine

Nutrition and Diet

Oral and Dental Care and Hygiene

Oral and Dental Health Care

Pain Management

Palliative Care

PEG Feeding

Personal Care and Support

Personal Protective Equipment

Pets

Portable Alliance Testing

Pressure Area Management

Privacy and Dignity

Quality Assurance Participation Strategy

Quality Management

Record Keeping

Recreation

Recruitment Policy (Updated)

Resident Choice

Resident Participation in Running the Care Home

Residents' Clothing

Responding to the Experiences of Residents

Risk Assessment

Risk of Falls Management

Safe Disposal of Waste

Safe Use of Bed Rails

Safeguarding Adults and the Prevention of Abuse (Updated)

Safeguarding Children (Updated)

Safeguarding Policy (Updated)

Self Care and Treatment

Sexuality

Shared Parental Leave

Sharps Disposal and Injury

Social Media (Updated)

Staffing

Statement of Purpose

Stress Management

Stroke

Student

Sustainability

Staff Training Policy (Updated)

Use of Restraint

Valuables Recording

Visitors and Visiting

Volunteers

Warm Weather

Whistle-Blowing Policy (Updated)

Wound Management of Leg Ulcers

Wound Management

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